![]() ![]() More from John McLellan continuing from the above posts. I intend to post screenshots from Device Manager showing the working configuration.Įdited by JM (see also new findings regarding unplugging headphones before starting computer). Maybe running the troubleshooter "Troubleshoop Sound Problems" and it may need more than one restart in order for MS updates to complete. Seankeen's simple cure appears to work for me, it may need to be repeated after applying MS updates (time will tell). Further restarts appeared to complete the update and the headphones started to work again. This particular problem seemed to be that a (Features) windows update had not completed fully and some of the sound software was only partially updated. I use headphones toĪvoid disturbing others and they are important. MS Helpline seemed unaware of this problem despite the hundreds of posts on this subject. I continued to work on the problem myself. I contacted MS help, they told me my laptop had a hardware fault and I should contact my PC supplier.
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